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Western Digital My Passport Essential 500 GB USB 3.0/2.0 Portable External Hard Drive (Midnight Black)
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|| Product Brand : Western Digital || || Model : WDBACY5000ABK-NESN ||
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Customer Review :
Small, fast, high-capacity drive : Western Digital My Passport Essential 500 GB USB 3.0/2.0 Portable External Hard Drive (Midnight Black)
This thing ships with pre-installed backup software, including some functionality called "VCD". Problem is, I didn't want any of this stuff because I'm not interested in using the drive for backup/restore purposes. I just wanted a hard drive external to my computer with lots of capacity for holding music, photos, and video.
Unfortunately, the way WD has configured this drive, it's almost impossible to use it the way I want to use it. It shows up in "My Computer" on my Windows 7 machine as a CD drive with software that can be run, and zero storage capacity. It does NOT show up as one of the hard disks. Therefore, basic "disk drive" tasks such as saving files to it are proving impossible.
So far, I have spent 2 hours and several visits to WD's web site trying to figure out how to get rid of the unwanted backup software and pre-configured rubbish, so that I can just put my media files on the stupid thing. I've repeatedly rebooted my system, unplugged and reconnected the drive, etc., and still don't have a simple working hard disk. As of this moment, it's still not working properly for me.